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Privacy Policy

How we handle your information.

Plain terms, not legalese. This page covers what we collect through our contact form, why, and what we do and do not do with it.

What we collect

When you submit a form on this site, we collect your name, phone number, email address, and the project type you select (for example, cedar shake, storm damage, or asphalt replacement), and how you heard about us if you choose to tell us. If you leave a message, we collect whatever you write in it.

We also use Google Analytics to understand how visitors use the site, which collects standard web analytics data such as pages viewed, approximate location, and device type. This data is aggregated and is not used to identify you personally.

We advertise with Google Ads. When you visit this site, Google Analytics shares information with Google Ads about whether your visit led to a form submission or a tap on our phone number, and, if you arrived from one of our ads, which ad brought you here. We use this only to measure which ads bring us inquiries. The details you type into our forms are not sent to Google.

Why we collect it

We use your contact information for one purpose: to respond to your inquiry, schedule an inspection, and follow up about your project. That is the only reason we ask for it.

What we don't do

We do not sell your information. We do not share it with third parties for their own marketing. We do not use it for anything beyond responding to the request you submitted. The only parties who see your form submission are Shiloh Specialty Roofing and the service we use to process the form itself (Netlify).

How long we keep it

We retain your information for as long as needed to complete your project or respond to your inquiry, and for a reasonable period afterward for our own business records, typically no more than three years. If you ask us to delete it sooner, we will, except where we are required to keep records by law.

Requesting deletion or a copy of your data

Email info@shilohspecialtyroofing.com with your name and the approximate date you submitted a form, and let us know whether you'd like your information deleted or a copy of what we have on file. We will handle the request promptly.

Cookies and tracking

This site uses Google Analytics, which sets cookies in your browser to distinguish visitors and to connect a visit to the Google ad that led to it. Google may also use these cookies for its own advertising purposes as described in its privacy policy. You can opt out using your browser's cookie settings, Google's Analytics opt out add on, or Google's ad settings at myadcenter.google.com.

Our Contact page shows an embedded Google Map. When it loads, Google may set its own cookies and collect information under its privacy policy, as it does on any site that shows a Google Map.

Changes to this policy

If how we handle information changes, we'll update this page. The version here is always the current one.

Questions

Reach out to info@shilohspecialtyroofing.com with anything not covered here.

Last updated November 2026.